Contacting Glovo support teams for support can be categorized into three main parts: support for customers, support for riders (couriers), and support for partners (vendors). But the most common and fastest method to contact Glovo support in Nigeria is by using the app's built-in Help Center.
Meanwhile, it's important to note that it's not every query that needs customer representative's attention. For instance, if you're a partner looking answers to some specific questions, you can always visit the company's help page to find answers in the FAQs section.
However, if you want to ask questions related to ongoing orders, then you'll need to open a chat directly in your GoDroid or Pelican app. While GoDroid is an Android-only app designed for Glovo partner stores (merchants), Pelican is the courier-facing app built for delivery riders to accept orders, track earnings and busy zones, manage schedules (e.g., book slots, go online/offline in designated areas), view challenges for bonuses, and access support resources.
So, support can be gotten from these two apps if you're a Glovo partner or a courier. Partners like restaurants can also get support through the manager portal on the web if they prefer not to use the app. Customers' supports are integrated directly into the Glovo app.
Main support emails and phone
You can also contact Glovo through any of these support email:
- liveops.comms@glovoapp.com: General customer service inquiries, the most commonly used for issues like orders and payments.
- glovers@glovoapp.com: For loyal or registered users (glovers).
- hello@glovoapp.com: New users or account setup questions.
- gdpr@glovoapp.com: Data privacy or legal concerns.
But it's important to know that the fastest method to get help is through your designated dashboard. If you're a customer, use the Glovo's in-built support system, if you're a partner, file for support using the manager portal or GoDroid, and if you're a Courier, use the Glovo Rider app. While email support can take up to 24 business hours or more, you can live chat a customer representative in any of the in-built methods.
Glovo-only phone number we know is an international cell phone, which is not reliable for local support and resolution. The phone number is +3493 269 4744. However, as of 2026, Glovo has not publicly launch a WhatsApp support or any social media support. All supports are being addressed through the dedicated support system built inside the on-demand delivery company's platforms.
