 |
| A Chowdeck Rider |
The gig economy is the backbone of Nigeria’s urban logistics, but the safety of couriers and riders has long remained a neglected area amid the industry’s rapid growth. Now, MyCoverGenius, an insurtech firm, is helping Chowdeck close this gap for its riders.
Chowdeck, which has a network of over 20,000 riders across Nigeria, has partnered with MyCoverGenius to provide personal accident insurance coverage, offering its riders greater protection on the job. According to a report, the partnership began in November 2024.
The insurance covers accidental medical expenses, including hospital bills obtained from accident treatment, temporary disability, and other protections designed to support riders if they are injured while working.
In addition to that, the insurance will also provide compensation for riders who are temporarily unable to work due to an accident to offset lost income. Now, all Chowdeck active riders are automatically enrolled into the insurance program.
Benefits of the insurance
The insurance scheme is an idea program for riders especially as their earnings are largely influenced by several factors including fluctuating fuel price, weather conditions, accident, and foreign competitors like Glovo. In fact, a single accident can clear a rider's lifetime savings, making this insurance scheme a stabiliser.
Notably, 64% of Nigerian gig workers say platform earnings make a meaningful impact to their household finances. Chowdeck, as one of the platforms with over 2 million customers, recorded above 1 million orders in November 2025, with daily order volumes rising to an average of over 40,000.
However, the increase in order volumes have led to more riders dedicated to the jobs, which is why structured protections, like this insurance with MyCoverGenius are becoming harder for on-demand delivery and ride-hailing companies to ignore. Even Bolt and InDrive are using insurance scheme to protect their gig workers' welfare.
The Chowdeck-MyCoverGenius Insurance is a deliberate effort to strengthen rider retention and ensure long-term sustainability. It's important to offer meaningful benefits for gig workers in an industry marked by high turnover to help reduce churn and build a more stable workforce.
MyCoverGenius is integrating insurance coverage directly into platforms’ digital workflows, not only to protect gig workers but also to demonstrate how embedded insurance can extend coverage to millions of previously uninsured workers across Africa, regardless of sector.
MyCoverGenius's insurance coverage has been automatically enabled for Chowdeck riders. New sign ups will be enrolled automatically, and existing riders have been automatically enrolled when the partnership began in November 2024. Also, you can learn how to order KFC on Glovo or how to cancel an active order on the platform.
